How can we help?
Find answers to common questions or reach out to our team.
Email Support
Reach out to our team directly. We typically respond within 24 hours.
august@viralstudios.org
In-App Feedback
Found a bug or have a feature request? Use the feedback option in the app settings.
Settings → Send Feedback
Frequently Asked Questions
How does Vitalize calculate my biological age?
Vitalize analyzes data from six body systems using your Apple Health data: cardiovascular, neurological, metabolic, inflammatory, restorative, and musculoskeletal. Our algorithm weighs these factors based on peer-reviewed longevity research to estimate your biological age.
Is my health data safe?
Absolutely. All data processing happens entirely on your device. We never upload, store, or transmit your health data to any servers. Your information stays private to you.
How much Apple Health data do I need?
For the most accurate results, we recommend having at least 30 days of health data. More historical data allows for better trend analysis and more precise biological age calculations.
Can I see how my biological age changes over time?
Yes! Vitalize tracks your biological age over time and shows you trends. You can see how lifestyle changes, sleep improvements, or exercise routines affect your aging rate.
What devices are supported?
Vitalize works on iPhone with iOS 16 or later. Apple Watch integration enhances the accuracy with additional metrics like heart rate variability and advanced sleep tracking.
How do I delete my data?
Simply delete the app from your iPhone. Since all data is stored locally on your device, removing the app completely erases all Vitalize data. No account deletion required.
Still have questions?
We're here to help. Reach out and we'll get back to you as soon as possible.
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